Privacy Policy

At Target Stream Media Inc., we believe that trust is the foundation of every great business relationship. When you use our website at www.targetstream.net, any subdomains thereof, or any of our services, platforms, tools, AI-powered solutions, or digital resources (collectively, the "Services"), you are sharing information with us — and we take that responsibility seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights and choices available to you. It applies to all websites, platforms, and digital properties operated by Target Stream Media Inc. that link to this Policy. This Privacy Policy is governed by our Terms of Service, which includes all applicable disclaimers and limitations of liability. All terms not separately defined herein carry the meaning given to them in the Terms of Service.

1. Information We Collect

When you use our Services, we collect a variety of information from and about you and your device(s). Some of this information identifies you directly — such as your name or email address. Other information is associated with you through your account, profile, device, or usage activity.

a. Information You Provide Directly

When you create an account, submit a form, request a consultation, engage with our AI tools, or otherwise interact with our Services, we may ask for: Contact Information — your name, email address, phone number, and business name; Account Information — login credentials, preferences, and profile details; Business Information — your industry, company size, revenue range, technology stack, or other operational details relevant to delivering our Services; Communications — messages, feedback, form submissions, survey responses, or other content you provide to us directly or through our AI assistants; Payment Information — billing details required to process transactions, which are handled through secure, PCI-compliant payment processors. You may also provide information about other individuals through our Services — for example, if you share a resource or refer a colleague. Please ensure you have appropriate authorization before sharing third-party contact information.

b. Information We Collect Automatically

In addition to what you give us directly, we collect certain information automatically as you use our Services: Activity Information. We collect data about how you interact with our website and digital platforms — including pages you visit, features you use, content you engage with, time spent on different sections, and actions you take such as clicking links or submitting forms. Device Information. We collect data about the browsers and devices you use to access our Services, including browser type and settings, device model, operating system, unique device identifiers, app version, IP address, crash reports, system activity, and the date and time of your interactions. Location Information. If you enable location services on your mobile device or browser, we may collect general location data to provide location-relevant content or features. You can disable location services at any time through your device or browser settings. Cookies and Tracking Technologies. We use cookies, pixel tags, web beacons, and similar technologies to understand how visitors use our Services, improve our content and offerings, personalize your experience, and measure the effectiveness of our marketing. Cookies also help us recognize returning visitors and remember your preferences. We also permit specific, approved third-party partners to collect data from your browser or device for advertising and measurement purposes using their own cookies or similar tools. Advertising and Remarketing. We use remarketing services to deliver relevant advertising to previous visitors across third-party platforms — including Google and Meta (Facebook/Instagram). This may include targeted ads served to users who have previously visited our website but did not complete a specific action. Third-party vendors use cookies based on prior site visits to serve these ads. You can manage advertising preferences through: Google Ads Settings Meta Ad Preferences Your browser's cookie settings or a browser-based opt-out plugin

2. How We Use Your Information

We use the information we collect to deliver, improve, and grow our Services — and to build lasting, results-driven relationships with our clients. Specifically, we use your information to:

Fulfill Service Requests. To deliver the Services you request, respond to inquiries, process transactions, and communicate with you about your account or engagement with us. Personalize Your Experience. To tailor the content, recommendations, tools, and messaging we deliver to you based on your profile, preferences, and usage patterns — so that every interaction is relevant and valuable. Improve and Develop Our Services. To analyze usage trends, troubleshoot issues, test new features, and continuously improve the quality, performance, and scope of our AI and marketing platforms. Marketing and Communications. With your consent, to send you information about our Services, industry insights, AI trends, promotions, announcements, events, and other content we believe will be useful to you. You may opt out of marketing communications at any time. Security and Fraud Prevention. To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity; to enforce our Terms of Service and other agreements; and to protect the rights, property, and safety of Target Stream Media Inc., our clients, and the public. Legal and Regulatory Compliance. To comply with applicable laws, regulations, legal processes, and lawful governmental requests. Business Operations. To operate and manage our internal business functions, including billing, analytics, reporting, vendor management, and strategic planning.

3. AI Tools and Data Processing

Target Stream Media Inc. is an AI-first company. We develop, deploy, and integrate AI-powered tools and agents as part of our core Services. We use both internally developed and third-party hosted software platforms that employ data analysis, machine learning, natural language processing, predictive modeling, automation, virtual agents, and other AI and cognitive technologies (collectively, "AI Tools") to augment and deliver our Services. Where AI Tools process personal data on our behalf, those tools are governed by data processing agreements consistent with applicable privacy law. We may share personal data with AI Tools only to the extent necessary to deliver our Services to you. We do not use your personal data to train third-party AI models without your explicit consent.

If you would like to opt out of your information being used in connection with our AI Tools, please contact us at info@targetstream.net.

4. Sharing Your Information

We are deliberate and transparent about how we share your information. We do not sell your personal data. Mobile Information. We do not share or sell mobile phone numbers, SMS opt-in data, or text messaging originator consent with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with service providers that assist in delivering our Services to you. Text messaging originator opt-in data and consent will not be shared with any third parties. At Your Request. We share information when you ask us to — for example, when you request a referral, connection, or collaboration through our platform. Service Providers and Business Partners. We engage trusted third-party service providers to help us operate our business — including hosting, payment processing, analytics, email delivery, customer support, and AI infrastructure. These providers are authorized to use your information only to perform services on our behalf and are contractually required to protect it. Legal and Compliance Transfers. We may disclose information when required by law, subpoena, court order, or other lawful governmental process; when necessary to enforce our legal rights or agreements; or when needed to detect or prevent fraud, security threats, or harm to others. We will endeavor to notify you before sharing in these situations, unless prohibited from doing so. Business Transactions. If Target Stream Media Inc. is involved in a merger, acquisition, restructuring, asset sale, or similar transaction, your personal information may be among the assets transferred or evaluated as part of that process. We will notify affected users of any such change in accordance with applicable law. Aggregated and De-Identified Data. We may share aggregated, anonymized, or de-identified data — data that cannot reasonably be used to identify you — without restriction, for research, reporting, marketing, or business development purposes.

5. Your Opt-In / Opt-Out Choices

You have meaningful control over how your information is used. Email Communications. You may opt out of marketing emails at any time by clicking the "Unsubscribe" link in any email we send you. Please note that even if you unsubscribe from marketing communications, we may still send you transactional, account-related, or legally required notices. SMS / Text Messages. By providing your phone number and consenting to text communications, you agree to receive SMS messages from us. Message and data rates may apply; message frequency varies based on your interactions with our Services. To stop receiving text messages, reply STOP at any time. Reply HELP for assistance, or contact us directly at info@targetstream.net. AI Tools. If you would like to opt out of your personal information being processed by our AI Tools, please submit a request to info@targetstream.net and we will respond within a reasonable timeframe. Cookies. You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality and personalization of our Services.

6. Data Security

Protecting your information is a responsibility we take seriously. We implement reasonable physical, technical, and administrative safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our measures include: SSL/TLS encryption for data in transit between your browser and our servers; Secure, access-controlled infrastructure for data storage; Regular review of our data collection, storage, and processing practices; Contractual data protection obligations with all vendors who process personal data on our behalf. However, no method of transmission over the internet or electronic storage is 100% secure. While we work diligently to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials, choosing strong and unique passwords, and notifying us immediately at info@targetstream.net if you suspect any unauthorized use of your account. This Website is operated from the United States, and the information we collect is governed primarily by U.S. law. If you access our Services from outside the United States, your

information may be transferred to and stored in the United States, where data protection laws may differ from those in your jurisdiction.

7. Canadian Users

If you are located in Canada, this section applies to you. We process your information where you have given us specific or implied consent to do so, or where we are otherwise permitted by applicable Canadian privacy law. You may withdraw consent at any time by contacting us at info@targetstream.net. In certain circumstances, we may process your information without consent as permitted by Canadian law, including: Where collection is clearly in an individual's interest and consent cannot be obtained in a timely manner; For fraud detection, investigation, or prevention; In connection with a business transaction meeting applicable conditions; To comply with a subpoena, court order, or other legal requirement; Where the information was produced by an individual in the course of their employment or business; Where the information is publicly available as specified by applicable regulations.

8. Children's Online Privacy Protection (COPPA)

Our Services are directed to individuals who are at least 13 years of age or older, and we do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will delete that information promptly. If you believe we may have collected information from or about a child under 13, please contact us immediately at info@targetstream.net.

9. CAN-SPAM Compliance

We comply with the CAN-SPAM Act, which governs commercial email communications. In accordance with CAN-SPAM, we commit to the following: We will not use false or misleading subjects or sender information in our emails; We will clearly identify any email as an advertisement where required; We will include our valid physical mailing address in all commercial emails;

We will honor opt-out requests promptly — within ten (10) business days. To unsubscribe from all marketing email correspondence, click the "Unsubscribe" link in any email we send, or contact us directly at info@targetstream.net. We will remove you from all marketing communications upon a valid request.

10. GDPR — European Union and United Kingdom Users

Our Services are intended primarily for users located outside of the European Union and United Kingdom. By accessing and using our Website, you represent either: (i) that you are not a resident of the EU or UK; or (ii) if you are an EU or UK resident, that you expressly consent to the collection, use, and transfer of your personal information as described in this Privacy Policy, including transfer to the United States. If you are an EU or UK resident and have concerns about how your data is processed, please contact us at info@targetstream.net to exercise your rights under applicable law, including rights of access, correction, deletion, restriction, and data portability.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will post a notice on our Website or notify you through your registered contact information. We encourage you to review this Policy periodically. Your continued use of our Services after any posted changes constitutes your acceptance of the updated Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy — including requests to access, update, correct, or delete your personal information — please contact us:

We are committed to resolving any concerns promptly and transparently. You can expect a response within a reasonable timeframe — typically within 30 days of a verified request.